Cancel Telstra Message Bank – Did you have a call from Telstra recently? Fingers crossed this was the real deal as Telstra has warned customers serious computer fraud is brewing. So serious that one of my clients got the job done for $5,000!
You receive a call from someone pretending to be Telstra Customer Service. You have your name, address and account details. But that’s not Telstra. This is a scammer who got your information illegally in some way.
Cancel Telstra Message Bank
They will let you know if there is a problem with your computer that is causing problems for you and the Telstra network.
Telstra Data Breach Not As Bad As Optus Hack, But Pattern Of Telco Break Ins Raises Concerns
They ask you to download software like Team Viewer to give them remote access to your computer. From there they will show you a fake website and then a fake error message. They then recommend that the repair will cost $300 and point out that you will have to pay because you are causing problems for the Telstra network.
That’s when you hand over your credit card details, and before you know it, they’re maxed out. They’ve also been known to ask for friends’ names and phone numbers – referrals – ie: other people who might be cheating on them.
Here are some tips to help protect your computer and personal information from this and other scams:
If you suspect that your computer has been infected with malware or a virus, let us know immediately. The sooner we clean up, the less damage will be done. Call us on 1300 553 166 or fill out the form on the right of this page.
Watch Out For This Computer Scam
Or, complete our online inquiry form today to schedule an appointment with a local computer technician
Paul Zdzitowiecki is a self-confessed computer geek with a real passion for relieving the stress that technology can cause when it’s not set up properly or not working properly. He loves learning the technical ability to help people of all ages and enjoys using technology. Never make it to the phone before you go to voicemail? You can change the ring duration by dialing a simple number.
Do you keep ripping open your bag to find your phone because you know that after 15 seconds it will turn into a message bank and you’ll miss the call? It’s even more annoying when the call comes from a blocked number. There is a detailed guide on Telstra’s website that explains how to extend this ringtone to a maximum of 30 seconds, but of course nobody crosses it. Call **61*101**sec# to increase or decrease it. So if you want to increase it to the maximum (30 seconds), choose **61*101**30#. Other possible times are 15, 20, or 25 seconds.
Optus uses a very similar approach, although it has different codes depending on whether you have calls going to voicemail or redirecting to another number. Full instructions can be found on the Optus website. Vodafone lets you make changes online, which is a more transparent process, but you’ll need to know account credentials (a nuisance if you’re fixing phones for family or friends).
Telstra Ip Telephony
With smartphones, we often assume these issues are managed through settings, but the dialcode approach has the advantage that it works with any phone and doesn’t require support staff.
Angus has been writing about technology professionally since 1994 and is breaking it down even longer. He lives in Sydney but spends an unhealthy part of his life on the streets tracking down the latest stories. In 2011, they acquired millions of Telstra customers who became the target of a sinister new phishing scam that promises refunds but aims to steal Telstra ID credentials and credit card details. By gaining access to your Telstra ID account, the scammer could potentially gain control of your phone number and consequently access your bank accounts in what is known as a SIM swap scam. Last year, financial losses from this type of scam averaged more than $28,700 for each victim, with the largest loss being $463,782. Email subject line “Reminder: Refund ID: TLS51128499822AUS!” Fri 26 Aug 2022 07:49:01 +0300″. The sender’s display name shows “Services Inc.” And the email address shows up as “Secretary” on the recipient’s domain, but the reply address is “return(at)dhl(dot)com”, although it doesn’t seem to be the actual DHL source. The Telstra email uses a typical salutation of “Dear Customer” and then warns the recipient that their account “was paid twice due to a system error.” In order to get the money back on their credit card, they are instructed to complete the claim by clicking on a button that says “Refund Amount”. The e-mail looks like this: When the button is clicked, the user is first forwarded to a page at “friends-country-club (dot) fr” and then to the actual phishing page at “compliance support (dot) us”. . Both websites appear to have been compromised and are not affiliated with Telstra. The phishing page is designed very similar to the login page used by Telstra and makes heavy use of their branding. This page prompts the user to enter their username and password, which are then collected for later use. On the next page, again cleverly designed to appear as a legitimate Telstra site, the victim is asked to enter their credit card details including: Name on card Card number Expiry date CCV Once the victim has submitted their credit card details, which are stolen , they will be redirected to a page that asks them to enter a one-time code that will be sent to their mobile number. When this code is entered, they will be redirected to the actual Telstra website. With many Australians currently suffering financially, the promise of a refund may cause them to ignore the red flags we’re usually warned about, such as . Telstra is a frequent target of identity theft due to its trusted name and large customer base. If you received a fake email from them, here’s what they suggest: Do not open any suspicious or unwanted emails – delete them right from your inbox. If you receive a suspicious email, do not reply to the email or open the link. If you accidentally click a link that opens the website, do not enter any information on the website. Avoid opening email attachments. If you’ve already saved or clicked an attachment, make sure your computer’s operating system and antivirus software are up to date. Consider running an antivirus scan on your computer. Tell us about the scam by submitting the Report Abuse of Service form and providing as much detail as possible. Our cybersecurity team will examine the report and contact you with any further questions. Instructs all recipients of this email to delete it immediately without clicking any links. Providing your personal information could result in your sensitive information being used for criminal activities and could have serious negative effects on your business and its financial well-being. Prompts users not to click links or open attachments in emails not addressed to you by name. Appears to be from a reputable company but uses poor English or omits personal information that would imply a legitimate sender. from companies you were not expecting an email from and/or take you to a landing page or website that is not a valid URL for the company the email is being sent from. Many companies change following an incident or near miss, often resulting in an email similar to the one shown above. If unwanted email is a problem for your business, don’t wait until it’s too late. For confidential discussions, contact our team by emailing the expert or calling 1300 30 44 30. One email is all it takes to sabotage your business with a cleverly crafted email message that can steal sensitive user information or intercept your activities. business operations. If scammers can trick someone in your business into clicking malicious links or attachments, they can gain access to your information or harm your business. For a few dollars per employee, per month, you can protect your business with “predictive and advanced email security.” Talk to a solutions consultant today about securing your company’s inbox. Stay up to date with the latest blog posts by subscribing to free updates. Subscribe to weekly updates by clicking the button below.
Gabby Power Mar 23, 2022 15:06:00 AEDT 11 min read Telstra Customers Phishing Email Scam Targets New ‘Unsubscribe’ Did you receive a notification that your Telstra subscription is being canceled out of the blue? Chances are you… Read Gabby PowerStart May 19 2022 15:57:38 AEST Read 11 minutes Telstra customers warn of ‘failed payment’ Telstra customers want in new scam