Hp Photosmart 6510 Ink – HP Photosmart 6510 Printers – Printer Prints Blank Pages or Doesn’t Print with Black or Color Ink
The printer works, but the printout is missing black or color ink, or the printout has little or no ink on it.
Hp Photosmart 6510 Ink
HP recommends using genuine HP ink or toner. HP cannot guarantee the quality or reliability of non-HP or remanufactured cartridges. If you are not using genuine HP cartridges, the steps in this document may not solve the problem. To verify the authenticity of your cartridges, go to the HP Anti-counterfeiting website (in English).
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Low ink levels can result in poor print quality. Use the control panel to check the ink level statistics.
Treatment. Ink level alerts and indicators provide estimates for planning purposes only. When the indicator shows low ink levels, consider replacing the ink to avoid possible printing delays. You do not need to replace the ink cartridge until the print quality becomes unacceptable.
If none of the ink pods are very low or empty and the issue persists, go to the next step to make sure the ink cartridges are properly installed.
If the vent on the top of the ink cartridge is blocked or clogged, the ink cartridge may not be working properly.
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If you make sure the ink cartridges are cooled and installed correctly, you don’t need to continue with the problem.
If the print head is severely clogged, you may need to clean the print head several times to restore normal print quality. After cleaning the print head, wait 30 minutes before cleaning the print head again.
Warning. Never turn off the printer without ink cartridges installed. To avoid problems that require cleaning the print head or that can damage the ink system, always replace the ink cartridge as soon as possible and always turn off the printer using the power button.
Go to Contact HP Customer Care to schedule a product repair or replacement. If you are in the Asia Pacific region, you will be directed to the local service center in your region.
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To verify your warranty status, go to the Check Product Warranty page. Repair fees may apply to products that are out of warranty.
Treatment. Save the printout showing the problem. If an ink cartridge, print head, or printer is being replaced under warranty, the representative will ask for a print sample. If the printer is returned to HP, the print product must be returned with the printer. Place the product in the output tray when packing the print material for shipping.
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